Many online businesses fail to gain the trust of their customers so that customers move to another place . Confidence and comfortably is one that is very important in online business . Internet users would certainly choose to transact with an online business that already has a reputation and can be trusted .
Cases of online business scams rife on the internet allows Internet users to be extra careful in doing online transactions . That is why the online business should be able to gain the trust of their prospective customers . Here is what we can do to build confidence in prospective customers :
1 . Instill good faith in yourself
Since the beginning when it will build an online business , we have to instill good faith in yourself . We do not do business online only for a short time but in the long run . Do not get the slightest hint of our mind to create an online business that deceive customers because in addition to damaging the reputation , will also lead you hit ITE law that could lead to prison .
2 . Add contacts on web pages
Online businesses must have a business website . And should any online business to include a valid contact page which can be contacted by potential customers . In addition we can also add the address of the office ( if any ) , number phone , fuel , or the other .
3 . Easy payment service
By providing an easy payment service will certainly make potential customers feel comfortable to trade . If you apply to transfer payment , then you should be wearing a bank account that many people use and also via online payment like paypal .
4 . provide warranty
Maybe you sell a product that is already assured and no need to doubt the quality . With warrants to customers , this will add confidence to the prospective customers shop at your online store . So , do not forget to include a guarantee for the quality of the goods that you sell .
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